Sorry to hear you were disappointed with the platform, may I ask why this is and perhaps I may be able to assist? Is it an issue pertaining to sales or is it a case that you just do not wish to proceed with the store currently? I can certainly do my best to help with any roadblocks that may occur.
Refunds are on a case by case basis as our terms of service state, we do not offer refunds. However, some cases can be an exception but would need to be reviewed, and charges within the past 30 days.
Let me know how you get on or if you have any additional questions.
All the best,
Hank | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog