Need a prompt call back? Share your urgent issues here

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Reply 1 (1)

Shopify Staff (Retired)
537 38 78

Hi, there!


I've included steps on reaching our support team below where you will be able to receive a callback for immediate help -


  1. Head to this link and click on Contact Support.
  2. You will need to login and select the store in question (if you have more than one store). 

  3. On the Contact Support page, you'll need to search for the topic you're needing help with - this will load a range of help guides and resources to help you. 

  4. If none of the resources provided are helpful to you, scroll down the page to the bottom and click on Continue. 

  5. You can then click on any of the contact options and you'll soon be connected with a Support Advisor. 

Please let me know if you run into any issues!

Nia | Social Care @ Shopify 
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