FROM CACHE - en_header

need help with bank account

New Member
7 0 0

our bank account information is showing incorrectly but we are not able to change it. please help

Reply 1 (1)
Shopify Staff (Retired)
Shopify Staff (Retired)
853 34 324

Hey, @loftonandco!

Aria here, I'm on the Social Care team at Shopify.

I'm sorry to hear your bank details are incorrect, we can certainly get that fixed for you.

I sent an email to the account owner email address. If you can reply to that, you will then be authenticated and I can escalate to our Account Integrity team for you.

Thank you!

Aria | Social Care @ Shopify 
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