Accounting and Taxes

cremeofthecrop · ‎01-24-2022

Greetings,

For some reason my website is no longer calculating taxes for my customers at checkout. I reviewed the Tax Region section, and it states that it's collecting; however, a customer purchase from my on Saturday and no taxes were charge. Can someone assist me with resolving this issue?

Jason · ‎01-24-2022

Here's some good starting questions:

Are you sure the customer wasn't set as tax exempt?
Have you tested an order yourself?
How was the order created (so via the normal checkout, or via an app?)

If you think it will help, post a link to your shop.

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★

cremeofthecrop · ‎01-24-2022

Thank you for your response.

No tax exemptions are applied, and I attempted to purchase myself and the
taxes did not calculate on the transaction.

I have enclosed the link to my site below:

www.cremehairextensions.com

Thanks!