What's your biggest current challenge? Have your say in Community Polls along the right column.

No VAT added to Shopify orders on 'random' cases

No VAT added to Shopify orders on 'random' cases

svespinup
Shopify Partner
1 0 0

We have a Shopify Plus store with a main International Market with default prices in EUR and a Secondary market for UK with prices in GBP.

 

Our issue: for some of the orders of the UK market there is no VAT included to the total price and for some the VAT is added (with label "GB VAT 20% (Included)"). We can not find a pattern in the orders.

 

Common things for both types of orders:

- placed in GBP

- total price of the orders - between 130 and 330 GBP

- the payment gateway is the Default shopify card payment

- user billing address in UK (more specialy - in England) , the shipping address is same as billing

- the products are of type shoes

 

Here are the Tax settings for the UK market:

svespinup_1-1683889121060.png

 

 

Replies 0 (0)