Question about Taxes in EU contries

Aja3
New Member
2 0 0

 We have a B2B business and have to uncheck the "collect tax"-Checkbox for EVERY CUSTOMER manually. Customers register and order afterwards immediately (or mostly they don't because the price in the shopping cart is so high). So we don't have the time and possibility to uncheck. That means we have to correct it after order and payment (what creates more effort) because we have to pay the money back. And we also loose customers because they see the taxes in the shopping cart and cancel the shopping cart. Please tell us the time horizon when you fix that issue.

Replies 2 (2)
Rostislav
Shopify Partner
88 3 13

HI,

If you do not sell B2C  (I presume) when why do you have taxation enabled at all? Just disable taxes and use exclusive pricing so you will have no taxes in the chcekout.

Or I am missing something? 

 

 

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Aja3
New Member
2 0 0

Hello, 

Thank you for replying. Yes, we sell only B2B. But we have to put taxes to our clients in Austria but not in other countries. That is why we need to include tax ONLY for invoices in Austria but not in other countries. How can I do that?