I am applying online with the California Dept of Tax and Fee Administration for a California Sales Tax Permit.
I am being asked for the following:
Merchant Card Processor Name
Merchant Card Processor Account
My shopify store is setup to accept credit cards through Shopify.
What are the correct answers for the above??
Thank You in advance for any help
Hi there Joe,
My name is Evan, I’m a Guru here with Shopify.
I would be happy to give you those identifiers! However, it's not information that we'll want to share in a place like these public forums. So what I'm going to do is send you an email to the account owner email on file. That way we can get you the information you need, without sacrificing your privacy.
Since we're on the subject of taxes, I just wanted to give you some of our other tax resources. We also have a great tax blog that you can check out! If you need some general information and ideas at Tax time.
If you have any other questions or concerns, please don't hesitate to let me know! I'll be more than happy to help!
Evan | Shopify Guru
Thank you SO MUCH Evan!!! I really appreciate your help. I have bookmarked the links you provided about taxes also.
Thank you for your quick response also!
I'm looking for his also. It seems like such a common question it should just be part of the FAQ's. It shouldn't need to be a something we need to request individually.
Please send me the information.
If you don't have time to assist, can you me in the right direction? I would really like to continue to use shopify, but if I can't figure out how to set up a legitimate payment system with a resale permit in place I will have to move on to other options. I've spent about 3-4 days struggling to find the answer to this and frankly it is making me lose faith in Shopify as an option. There is no way to directly contact any support staff. Please help if you can.
I did a chat session with Shopify support and got an answer in < 5 minutes.
I'm not sure if this will vary for different people, but they said payment processor was "Shopify Payments".
They gave me an account number for the Merchant Card Processor Account, but I don't know if that is unique per store or for any other reason, so I won't share that.
Just contact Shopify Chat support:
Hello Evan I’m trying to get my sellers permit in California and it’s currently asking for a merchant card processor name and acct. I’m not sure what to do with it. Please respond as soon as possible. Thank you