Sales tax not calculated at checkout

dhimanraja
Visitor
2 0 1

Hi folks - hope all is well. 

 

I have checked off all the products that I need to collect tax on and I also have shopify tax enabled in my account. However, at checkout, the platform does not calculate taxes (or shipping). See screenshot below:

Screen Shot 2024-02-01 at 5.04.05 PM.png

Any thoughts on what I am doing wrong? 

 

Best,

Dhiman

 

Best,
Dhiman Raja
Replies 2 (2)

Bdourass
Visitor
1 0 0

I have a similar issue with sales tax not showing up at checkout. I tried disabling and enabling the button to see if it resets but it is not working. 
someone in a previous thread mentioned it has to do with entering EIN information and I already did. Not sure what else to do. The Shopify support phone line does not work either 

dhimanraja
Visitor
2 0 1

I figured it out - you need to go into tax and duties within setting and add all 50 states individually after picking your country. 

Best,
Dhiman Raja