Sales tax showing up on multiple lines

[jgessentials]

Hello,

Is there any way to display sales tax on just one combined line instead of multiple lines?

This is the first time I have ever seen something like this.

Our store is currently based in California, this was a test order shipped to California

Thank you

See attached image of email receipt:

[Victor]

Hi @jgessentials,

Thank you for getting in touch. The screenshot you have shown looks like it is from the Shopify admin, where sales taxes will be broken down on different levels (e.g. state, country, municipal, etc). It is done this way to give merchants a clear breakdown of which taxes were charged on the customer's order.

On the customer's end, they should see a single tax rate at checkout rather than multiple rates to help keep things simpler for them when they complete their purchase. 

Was there a specific reason why you wanted the taxes shown only as a single amount of tax on the merchant-facing side of things?

[moe6]

Hi there,

I am having same issue.  I want to see it on just one combined line instead of multiple lines.  on another note its happening to some and not all.  its taking to much time for me to take a look at these sales.  Making me think something went wrong that's why its showing up... is it possible to change it the way it was before?  

[Victor]

Hi @moe6,

If you are seeing different tax breakdowns on multiple orders then I would recommend contacting our support team directly for more help on this. Once you've logged into your store and authenticated yourself on your account, our team can view the details of each order and offer more information on why your taxes are being listed as they are.