Shipping and tax allocation for refunds in analytics

gisellem
New Member
2 0 1

I need to see the tax and shipping allocation for refunds and currently all refunds are only allocated to the net sales column without breaking down the order further (net sales, shipping and tax). The customer communication breaks this down correctly, but not the sales report. Example below.

 

Does anyone know how to make this display correctly or find this info from a different source?

 

Order

Capture.JPG

Refund

Capture1.JPG

Reply 1 (1)
Koenvdlist
Tourist
5 0 3

Same problem here!