Shopify Payments for non-US resident, don't have SSN but have LLC

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kiraikra
Tourist
3 0 1

Hello to everyone! 

I am NOT a US resident, but I obtained LLC in Delaware and I have EIN as well. I enable Shopify Payments and the funds deposits to my US bank account successfully. But I don't have a SSN as I am non-resident of US. Shopify still asks me to provide one, I see the notification that I am not verified on my dashboard. What should I do then? I am afraid to be restricted from using the payment system some day and need to know now how to prevent it?

Hope to get any information!

Replies 78 (78)
eykash
New Member
2 0 0

Hello, Peter.

 

I have foreign owned LLC with all documets  you mentioned necessary for using SHopify payments. Could you please send me email where I should send all these documents

Trevor
Community Moderator
Community Moderator
3210 432 735

@eykash 

 

I have sent you an email titled "Shopify Forum Support." Please reply to the email with the requested information so I can escalate your request. 

Trevor | Community Moderator @ Shopify 
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jagudelo
New Member
1 0 0

Hi Peter @Trevor 

A few weeks ago we didn´t have a utility bill but now we have it. 

Can I contact you via email so we can provide the documentation and re-enable Shopify payments on our Shopify plus account?

This is our store: https://maaji-co.myshopify.com/ 

Thanks for your support.

Regards,

 

 

Trevor
Community Moderator
Community Moderator
3210 432 735

@jagudelo 

 

Sure thing! Happy to take a look. I've sent you an email. 

Trevor | Community Moderator @ Shopify 
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safecupusa
New Member
1 0 0

Hey Peter, 

 

I fit in your description perfectly. I need to activate Shopify payments, because I already got stripe verified and then found out Shopify doesn't accept Stripe in the USA! 

 

How can I apply for Shopify payments verification, Using EIN, bank account and proof the goods are delivered from the USA only, but I am situated abroad? 

Trevor
Community Moderator
Community Moderator
3210 432 735

@safecupusa 

 

You will need to verify that you have all of the documents listed below: 

 

  • Government-issued photo ID (driver's license, passport, etc. - non-US ID may be accepted)
  • A Tax ID in the United States:
    1. EIN if you are LLC/Corp
    2. SSN if you are Sole Proprietor
  • Business registration document (Registered in the US with the government)
  • Proof that the business is operating from the US. This can include tracking showing you are shipping from the US or proof of a physical US address (not a forwarding address).
  • A USD checking account opened with a real US banking institution, located on US soil. Virtual banks and currency services will not work for this; it has to be a real US bank.

If you have these documents, let me know!

Trevor | Community Moderator @ Shopify 
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eykash
New Member
2 0 0

Dear Peter,

 

Would business licence be accepted as proof of address?

Trevor
Community Moderator
Community Moderator
3210 432 735

@eykash 

 

A business licence would not be accepted as proof of address as it does not sufficiently prove that the business is operating out of the United States. We would require a secondary piece for proof of address. 

Trevor | Community Moderator @ Shopify 
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shelikes
New Member
4 0 0

What's the best way to submit this information, as I too received this information only a few days ago. I the owner, am not residing in the US but all business opeartions functions in the US.

Trevor
Community Moderator
Community Moderator
3210 432 735

@shelikes 

 

Can you confirm that you have all the required documents outlined in my previous post? If yes, then I can verify the account to send your request up for review. 

Trevor | Community Moderator @ Shopify 
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shelikes
New Member
4 0 0
shelikes
New Member
4 0 0

Yes I can, please advise me. As my deadline is May 2 9:05 am for submitting the SSN.

Trevor
Community Moderator
Community Moderator
3210 432 735

@shelikes 

 

Great, thanks! I have sent you an email. 

Trevor | Community Moderator @ Shopify 
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mswim
New Member
1 0 0

Hi @Trevor 

 

We have all the required documents outlined in your previous post so we can be able to use shopify payments. Could you help us? Thank you!

 

TroyBoy
New Member
3 0 0
Hey did you ever get Shopify payments or any other payment provider with your documents? I’m in the same position as you.
shelikes
New Member
4 0 0
Nothing yet, a support ticket was created, I’m just waiting on the reply.
TroyBoy
New Member
3 0 0
Can you send me your email, since we’re in the same position we can update each other if a solution is found.
Trevor
Community Moderator
Community Moderator
3210 432 735

@TroyBoy @mswim 

 

I've sent both of you an email. 

Trevor | Community Moderator @ Shopify 
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Trevor
Community Moderator
Community Moderator
3210 432 735

This is an accepted solution.

Hello, Future Viewers!

To apply for Shopify Payments US when you are not based in the United States, but your company is operating out of the United States, then you will need all of the required documents below: 

  • Government-issued photo ID (driver's license, passport, etc. - non-US ID may be accepted)
  • An SSN will be required 
  • Business registration document (Registered in the US with the government)
  • Proof that the business is operating from the US. This can include tracking showing you are shipping from the US or proof of a physical US address (not a forwarding address).
  • A USD checking account opened with a real US banking institution, located on US soil. Virtual banks and currency services will not work for this; it has to be a real US bank.

If you have the required documents, then it would be best to reach out to our support as the forums community is not a regularly monitored area. For a quicker response, resolution, and better user experience, you'll want to reach out to us via phone, chat, or email. Due to this, I will be closing this forum for all future replies. 

Trevor | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog