Shopify & Quickbooks Don't Talk Anymore

[UKRACE]

I have been using the App to link Shopify to Quickbooks for the last year and all was going great till I went VAT registred and now that I have changed the tax settings to 'taxes included in my prices' the export no longer works.  All I get is a long list of error messages

15 Errors for this export

• SWRS17-1459 — There was an error. Retry or manually export the order.

• SWRS17-1460 — There was an error. Retry or manually export the order.

• SWRS17-1461 — There was an error. Retry or manually export the order.

• SWRS17-1462 — There was an error. Retry or manually export the order.

• SWRS17-1463 — There was an error. Retry or manually export the order.

• SWRS17-1464 — There was an error. Retry or manually export the order.

• SWRS17-1467 — There was an error. Retry or manually export the order.

• SWRS17-1468 — There was an error. Retry or manually export the order.

• SWRS17-1469 — There was an error. Retry or manually export the order.

• SWRS17-1471 — There was an error. Retry or manually export the order.

• SWRS17-1472 — There was an error. Retry or manually export the order.

• SWRS17-1473 — There was an error. Retry or manually export the order.

• SWRS17-1475 — There was an error. Retry or manually export the order.

• SWRS17-1477 — There was an error. Retry or manually export the order.

• SWRS17-1478 — There was an error. Retry or manually export the order.

I have tried Bold the App intergrator and Shopify and zero.  I have even gone back to no VAT in settings as it was before and still the download doesnt work.  I now have to create every invoice manually in Quickbooks.  This is very frustrating as I now have to pay for an App that doesnt work.

Does anyone else have this problem or better still an answer?

[Polaris_Tax___A]

I would suggest looking at Xero, we moved all of our clients to Xero. Feel free to reach out to us if you have any additional questions.