State Sales Tax not charged consistently on orders

Casey73
Visitor
1 0 0

I have sales tax set up for North Carolina but some of my NC orders are not collecting sales tax.  I have verified that the customer settings include sales tax and the product is also collecting sales tax.  Any advice on this issue?

Reply 1 (1)

eCommAccountant
Explorer
74 1 14

Is the customer stating they are exempt during the purchase process.

Deb Fletcher - eCommerce Accountant
dual MBA's in Accounting & CIS
Accounting & Bookkeeping Services, LLC
https://www.yourremoteaccountant.com