State Sales Tax not charged consistently on orders

Casey73
New Member
1 0 0

I have sales tax set up for North Carolina but some of my NC orders are not collecting sales tax.  I have verified that the customer settings include sales tax and the product is also collecting sales tax.  Any advice on this issue?

Reply 1 (1)
eCommAccountant
Explorer
72 1 11

Is the customer stating they are exempt during the purchase process.