Subscription Refund Please

[houseofindi]

Hello,

Could someone kindly help me in getting a refund for a yearly subscription? 

I activated my expired trial period to see the possibility of linking Shopify to the Facebook shop.

My credit card was charged today 20th Aug and upon realizing I have immediately closed the store within an hour 20th Aug ( as per another forum topic of the same info I gathered) 

Thanks in advance

[Cal]

Hey @houseofindi!

Cal here from Shopify, thanks for reaching out to us. How are you doing today? 

I'd be happy to investigate this for you,

[houseofindi]

Hi Cal,

I already have a person by the name Hans, handling it. He has escalated it
to the Accounts due to the amount size.

He is keeping me posted at the moment.

Will update if I dont here from him.

Thanks for the message

[Cal]

No problem! Glad to hear it's getting looked into for you. All the best!