ive made many posts and none answered.
Why does it say under taxes "NOT COLLECTING"
Im a limited company and need to collect 19% in UK NOT 20% and want to set a % for worldwide too.
How can i enable to collect taxes?? it said i have to enable VAT, di NOT NOT want to enable VAT in order to collect and adjust taxes.
someone PLEASE HELP ME!
Tira here to help.
Thanks for your question. We respond to as many questions as we can. Please note that it’s not guaranteed that all posts on our Shopify Community will receive a response.
To answer your question, this error could be appearing for a number of reasons. Let’s work together to figure this out.
Are all of your products set to charge taxes for the product? On each product, there will be an option to check off whether you want to charge taxes on a product. If this is unchecked, then the product won’t have taxes collected at checkout. If it’s checked, then you will have taxes charged at checkout.
You can edit a product and follow these steps to charge taxes on your products:
Here is what this looks like from my test store:
Sometimes you will need to override taxes on a product because your products are exempt from tax or have a lower tax rate. I recommend setting up overrides for your taxes by following our help doc with the instructions here: Override taxes. Have you tried these steps before?
If you haven't checked our doc on setting up taxes in the UK, I encourage you to take a look here: Setting up taxes in the UK.
Is this what you were looking to accomplish? I am also curious, why do not want to charge VAT?
It has been a while since you have posted this and you might have figured this out already.
In any case, from our experience there are three possible causes as to why taxes are missing on your orders and invoices:
Please, check more details in our article regarding missing tax on Shopify orders and invoices. I hope it helps!
- Lenka from Sufio
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