Tax Team Wait Time

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What is the current tax team wait time for support in updating EIN and business information on file.  Thanks.

Reply 1 (1)
Shopify Staff
Shopify Staff
1080 120 155

Hey, @Sailinfo!


Thanks for getting in touch.


We wouldn't be able to provide a turnaround time for when you'll hear back from the tax team. Currently, the Merchant Tax Support team is unable to provide an estimated response time for tickets due to high demand at this time of the year.


Please continue to monitor your email inbox for any new updates on your ticket, and thank you for  patience in the meantime. 

Maz | Social Care @ Shopify 
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