Financing, tax rates, and accounting
Can someone please share a contact number or any details i can use to reach the shopify billing team, i have an urgent issue with regards to GST being charged and billing discrepancy, i am trying but no response from any one from shopify. Thanks !!
Hi @Cozyat
Our billing support team is only available through email and there is no direct phone number to connect with them specifically. Have you reached out yet to our live support channels to have this situation escalated? If not, I will provide the steps for that below. You can also reply back to your most recent billing email as well for support from them.
Would you be willing to share some more details here about the issue you are experiencing? I'd be happy to look into the problem with you if I can.
To contact our live support please follow this link: Shopify Help Center - Contact Support, sign into your store account, search for your issue and use the contact support button at the bottom of the search results to see all our live support options.
Shay | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
We're excited to announce improvements to the threaded messaging experience in our communi...
By TyW May 31, 2023Thank you to everyone who participated in our AMA with Klaviyo. It was great to see so man...
By Jacqui May 30, 2023Photo by Marco Verch Sales channels on Shopify are various platforms where you can sell...
By Ollie May 25, 2023