What are Adjustments in Payouts CSV exports?

[brad1337]

What are the descriptions of the Payout export fields  "Adjustments", "Reserved Funds" and "Retried Amount". Mainly the adjustments field what is this for and what is being adjusted?

Also is any amount of fees included in the Refunds field?

Thanks.

[Victor]

Hi @brad1337,

Thank you for getting in touch. The "adjustments" field can include a number of things, and typically more information on why the adjustment was made can be found in the "Transaction type" field. An example of this might be that you are using Shopify Balance to pay for your bills using funds from your payouts, in which case the adjustment could be a bill payment. 

Typically, you'll be able to figure out what the adjustment accounts for by narrowing down your recent orders and comparing the figures. If you're ever not sure of what a charge or payout amount is referencing, you can contact our team directly and have them take a look at things for you.