As per Shopify Terms of Service, they do not offer refunds for your cancellation. The optimal option here for you is to contact Shopify support directly to create a refund request via phone, email, or live chat.
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When you enter into a long-term subscription with Shopify, you are committing to being in that plan for the time involved.
Are you considering moving up to an annual plan for your store, or just curious about how this would work if you choose to step away from your store?
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