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Why am I not receiving fee adjustments when processing refunds?

Why am I not receiving fee adjustments when processing refunds?

Littlies
Visitor
3 0 0

Hi there,

 

Does anyone know why I'm no longer receiving any adjustments from fees when I process refunds? The last adjustment I got from Shopify was 06 MAY 2021

 

Thanks 🙂

Reply 1 (1)

Littlies
Visitor
3 0 0

Typically, adjustments happen when an order has been refunded, or a chargeback occurs