Why can't I log in after changing my email address?

stian1510 · ‎04-12-2023

cant log in to my user stian_1510@hotmail.com change my email to stian_1510@outlook.com and now i cant log in and se my user and my store i created

Daniel · ‎04-12-2023

Hi there, @stian1510!

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, please reach out to our live support team for further assistance. Once they verify your credentials, they can open up back end information and provide next steps to resolve this log in issue.

Since you are not able to log in, when you utilize the link above, please opt for the option that states, "I do not have a store" to get to our live queues. Once you are talking to our team, you can describe your situation and they can assist you from there.

To learn more visit the Shopify Help Center or the Community Blog.

View solution in original post

Daniel · ‎04-12-2023

Hi there, @stian1510!

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your inquiry, please reach out to our live support team for further assistance. Once they verify your credentials, they can open up back end information and provide next steps to resolve this log in issue.

Since you are not able to log in, when you utilize the link above, please opt for the option that states, "I do not have a store" to get to our live queues. Once you are talking to our team, you can describe your situation and they can assist you from there.

To learn more visit the Shopify Help Center or the Community Blog.

Why can't I log in after changing my email address?

Why can't I log in after changing my email address?

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