Why doesn't my website charge taxes in all states?

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I am trying to figure out why my website doesn’t charge taxes in all states. Is there something I’m doing wrong?

Reply 1 (1)

Shopify Staff
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Hey, @DJCprint! Welcome to Shopify Community!


Did you set up your taxes in your admin by following the steps on this page? If so, your website may not be charging taxes in all states, as you may not be meant to be doing so. Please refer to our US taxes reference for more information on how taxes are generally charged for each state.


Please note while we're able to give advice according to our general US taxes reference, this isn't official advice as we are not tax professionals. Merchants are responsible to consult with local tax authorities or a tax professional to verify that customers are charged the correct tax rates and to ensure taxes are filed and remitted correctly. If you find that you need to charge taxes differently from what's on our general guide, you may refer to this help doc on how to override taxes.


If you have any questions about setting up taxes in your admin, don't hesitate to respond to this post!

Summer | Social Care @ Shopify 
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