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Why is my socket barcode scanner not scanning consistently?

TresaM
Excursionist
41 0 40

The socket barcode scanner is not consistently scanning barcodes.  What's the trick?

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Accepted Solution (1)

StudioEnchant
Shopify Partner
245 40 38

This is an accepted solution.

Hey @TresaM,

Some tips:

  1. Check barcode quality for damage or print issues.
  2. Verify the scanner's configuration settings.
  3. Ensure a stable connection to your device (Bluetooth/USB).
  4. Monitor the scanner's battery level.
  5. Maintain the correct distance and angle when scanning.
  6. Use proper lighting conditions for scanning.
  7. Update scanner firmware and software.
  8. Confirm barcode size compatibility.
  9. Test with various barcodes to isolate the issue.
  10. Check for interference from other devices.
If we helped you please Like this reply and Mark it as Solution! ❤️

Chat with us on WhatsApp


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Replies 3 (3)

StudioEnchant
Shopify Partner
245 40 38

This is an accepted solution.

Hey @TresaM,

Some tips:

  1. Check barcode quality for damage or print issues.
  2. Verify the scanner's configuration settings.
  3. Ensure a stable connection to your device (Bluetooth/USB).
  4. Monitor the scanner's battery level.
  5. Maintain the correct distance and angle when scanning.
  6. Use proper lighting conditions for scanning.
  7. Update scanner firmware and software.
  8. Confirm barcode size compatibility.
  9. Test with various barcodes to isolate the issue.
  10. Check for interference from other devices.
If we helped you please Like this reply and Mark it as Solution! ❤️

Chat with us on WhatsApp


Click here to enjoy 3 months of Shopify for $1/month on select plans.
TresaM
Excursionist
41 0 40
Great ideas. Will do
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PeaceFrogs
Tourist
7 0 0

What is proper lighting for scanner in #6?  I can't seem to get mine to work