why is shopify is collecting taxes on sales where I don't have a nexus?

Solved

why is shopify is collecting taxes on sales where I don't have a nexus?

sugarhai
Shopify Partner
38 1 5

hello, my settings say 

"You’re collecting sales tax in 100% (1 out of 1) states where you may be liable."

 

but when I make sales in other states, it is still collecting sales tax 

 

my last order, in the US, my customer was charged 4 different types of tax and they are not in the state where I am liable

 

is this right?

 

I thought I only had to collect where I have a nexus and I only have one nexus and I only added one nexus in shopify

 

thank you!

Accepted Solution (1)
sugarhai
Shopify Partner
38 1 5

This is an accepted solution.

thank you, I figured it out, in case anyone else reads this, if you have an instagram or fb shop, and the sale comes through there, taxes will be automatically collected and remitted by meta 

View solution in original post

Replies 2 (2)

Erin
Shopify Staff
1052 135 170

Hi, @sugarhai. We wouldn't be able to advise on where you need to be collecting tax since this would depend on nuiances specific to your business and we can't provide any tax or legal advice. It's best to consult a local tax professional for the most accurate information on the taxes you need to collect and which states you need to collect taxes in. That being said, once you've determined where you are supposed to be collecting tax we can help ensure that you've configured your settings to do what you need it to. You can contact us through the Help Center here for more help with this.

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

sugarhai
Shopify Partner
38 1 5

This is an accepted solution.

thank you, I figured it out, in case anyone else reads this, if you have an instagram or fb shop, and the sale comes through there, taxes will be automatically collected and remitted by meta