Why isn't Shopify charging tax on my taxable merchandise?

XOB_support
Visitor
2 0 0

For the last several months, Shopify has not been charging taxes on our taxable merchandise, despite it being setup to charge tax in our state. Has any one else had a similar problem? When it was first setup, taxes were charged no problem.

Replies 2 (2)

StephensWorld
Shopify Expert
1389 169 348

I would recommend checking your tax settings for the specific products. Go into a product's settings (admin > products > click into a product), and then within the 'pricing' section for the product (or variant), make sure the box for "charge tax on this product" is checked. Repeat this for all of your products/variants (you can do a CSV export + import to bulk change these, if you have a lot of products). 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

XOB_support
Visitor
2 0 0

Thank you, but it's already checked. We are collecting taxes on shipping only for some reason.🤷‍♂️🤷‍♂️