Financing, tax rates, and accounting
Hello,
For some reason, when a customer places an order on my site, the product isn't taxed even though I have "charged tax on this product" enabled, and the tax amount shows in the checkout total.
I'm also collecting sales tax from Michigan and have "charge tax on shipping rates" enabled.
This had happened on 3 orders so far. Advice?
Hmm, that is strange! Are there any differences between the locations of your customer and the test order you set up? Even though you have the option to charge tax on the product, if you do not have taxes set up to charge for certain locations (Settings/Taxes) then the tax won't apply.
Let me know what you find out!
Trevor | Community Moderator @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi @CosyG,
Usually, there are three possible causes as to why taxes are missing from your orders and invoices.
Please, find more details in our article regarding missing taxes on Shopify orders and invoices.
- Max from Sufio
We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024Starting a B2B store is a big undertaking that requires careful planning and execution. W...
By JasonH Sep 23, 2024By investing 30 minutes of your time, you can unlock the potential for increased sales,...
By Jacqui Sep 11, 2024