Will Shopify refund me after I closed my account?

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Hello, my account was charged last night for $79.99 and unfortunately I can’t find a way to refund it. The last time I used the account was October 31st and I believed that I had time to cancel the subscription before it had charged me. I have for since closed the account, but I would really like help because I don’t have the money for that and I will not be using Shopify for the month they charged me.

Reply 1 (1)

Shopify Staff
1092 97 208

Hi, @Kawaiisofey 

I can certainly provide you a refund as long as you closed your store within 7 days of the invoice being processed

I will send you an email to verify your account so I can look into processing a refund for you!

The subject line will say "Shopify Support - Subscription Refund" 

Talk soon! 


Elle | Social Care @ Shopify 
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