So basically I signed up for Shopify with the $1 for 3 months code and on the third month I was charged the total $399 price. I'm confused why I was charged the total price on my last month of what was supposed to be $1. It even shows in my billings that the $399 payment was on my 3rd month.
If you feel there may be a mistake with this invoice, I would advise reaching out to our live support team with this as they have access to your account and can help you out. Our live support can be reached via our support portal here. Simply select the relevant topics until the live support options appear, you will then be connected to a live support agent. Selecting the topics is essential - not doing this correctly will result in appearing to be"stuck in a loop". Thank you!
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