Checkout Improvement: Partially deliverable carts can now complete checkout

Jacqui
Community Moderator
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Photo by Brooke Lark on UnsplashPhoto by Brooke Lark on Unsplash

 

 How partially deliverable carts are handled at checkout has been improved.


A partially deliverable cart is one where not all items in an order can be shipped to a customer due to the presence of a shipping profile.

 

Previously, the checkout was stopped with a message citing that the order cannot be shipped to the customer's location. Now, Shopify identifies the item(s) that cannot be shipped, allows the customer to remove them from their cart, and continue their order with the items that can be shipped to their location. 

 

This means reduced friction for customers and lower abandoned checkout rates. 

 

Learn more about Shipping Profiles and partially deliverable carts in the Shopify Help Center.

Jacqui | Community Moderator @ Shopify
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