FROM CACHE - fr_header
Cette communauté a fait place à une assistance de pair-à-pair. L’assistance Shopify ne sera plus proposée pour cette communauté. Nous vous encourageons à entrer en contact avec d’autres marchands et partenaires pour obtenir de l’aide et partager vos expériences ! Veuillez continuer à signaler tout ce qui va à l'encontre de notre Code de conduite ou tout contenu que vous souhaitez faire supprimer.

recommande list of product / Simiar to whishlist

recommande list of product / Simiar to whishlist

hndk
Touriste
8 0 1

Hello, 

J'ai écris en anglais mais vous pouvez répondre en français 🙂

When we chat with our customer, I can recommend some products in the chat, but those recommandation stay in the chat only during the conversation and not easy to access back to them

What I would like is that the chat agent can select the product to recommend, link it to a review the product has (we use Yotpo but we can adapt), and see the recommendation product in a separate page on their account -    as they can have access to their "Whishlist". 

Ideally I would like the option to select the product & select a review that goes with. If I chat more I can add more recommended product to this page.

I understand that the agent will need to log to a separate page to do it and not inside the chat. 

Thanks a lot in advance to let me know if an app exist for that or if you think it is feasible and how much it would cost. 

I really appreciate the help of the community. 

Henry

 

ii.png

0 RÉPONSES 0