2 stores with different emails

2 stores with different emails

MiskC
Visitor
2 0 0

I have 2 store registered in 2 different emails and now a have a trouble shooting of authentication and access..how can resolve that..thanks

Reply 1 (1)

SealSubs-Roan
Explorer
484 32 41

Hi @MiskC 

 

Since this is an account issue, I highly suggest that you reach out directly to Shopify support team so, they can further assist you with this concern. They have more knowledge regarding your back-end account so, they can guide you on how to access your accounts. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Roan
Please let me know if it works by marking it as a solution!
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