Partner Dashboard Not loading

LlovingJr
Shopify Partner
2 0 0

Partner Dashboard not loading from link in EMail from Shopify invite to 

"Discover the Shopify Partner Dashboard"

 

 

 

LlovingJr_0-1696432225612.png

 

Reply 1 (1)

Liam
Shopify Staff
2731 302 783

Hi LlovingJr,

 

It sounds like you're having trouble accessing the Shopify Partner Dashboard from an email invite link. Here's what you can do to troubleshoot:

  1. Clear Your Browser Cache: Sometimes, old data stored in your cache can cause issues with loading new data. Clearing your cache may resolve this issue.

  2. Log in manually: Try logging in manually here: https://www.shopify.com/partners Or if you're already logged in then log out and try the email link again.

If neither of these solutions work, you should reach out to our support team to help you log in - you can start an interaction here: https://help.shopify.com/en/support/topic-select/login-issue/contact/chat

 

Hope this helps!

Liam | Developer Advocate @ Shopify 
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