Recovery code and login issue

moonthebuffoon1
Visitor
2 0 0

Hey there

I was recently logged out of my shopify and when attempting to get back in it asked for my authentication code but I got a new phone and it didn't back up my authentication app and I  dont have my recovery codes or app key. Is there anyway you could help me get into my account. 

Reply 1 (1)

moonthebuffoon1
Visitor
2 0 0

I literally had to make this account so I could log a complaint/query