Setting up sender email address for notification

Setting up sender email address for notification

SHK
Tourist
6 0 2

Hello, I am testing notification emails sending to customers myself. I'm using @gmail.com instead of my own domain.

I changed sender email address in setting>notification tap and verified it. But when I send test email, the sender still shows [email protected] via shopifyemail.com. I want to remove "via shopifyemail.com". I know in order to remove that, I need to authenticate my domain. But I couldn't find the information about how to authenticate my google personal account which isn't using own domain. If anyone know how to remove "via shopifyemail.com" at the end of my email address, please let me know.

 

Thanks,

Replies 2 (2)

Liam
Community Manager
3108 341 879

Hi SHK,

 

The "viashopifyemail.com" attribute is added by Shopify to meet DMARC policies and prevent your emails from being marked as spam. is because Shopify sends the emails on your behalf.

If you want to remove "via shopifyemail.com", you would need to set up email hosting with your own custom domain and use an email address associated with your domain, not a generic Gmail address.

 

There is info on this help doc that will show you how to set this up. 

 

Hope this helps.

 

 

Liam | Developer Advocate @ Shopify 
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erik_lindberg_s
Shopify Partner
19 3 6

For everyone look for a possible answer to this as well. Don't forget to add your hosted domain mail to your spf record. 

 

Replace [email protected] with the email your store uses to send emails to your customers

 

"v=spf1 include:_spf.[email protected] ~all"