Setting up sender email address for notification

SHK
Tourist
6 0 2

Hello, I am testing notification emails sending to customers myself. I'm using @gmail.com instead of my own domain.

I changed sender email address in setting>notification tap and verified it. But when I send test email, the sender still shows myemailaddress@gmail.com via shopifyemail.com. I want to remove "via shopifyemail.com". I know in order to remove that, I need to authenticate my domain. But I couldn't find the information about how to authenticate my google personal account which isn't using own domain. If anyone know how to remove "via shopifyemail.com" at the end of my email address, please let me know.

 

Thanks,

Replies 2 (2)

Liam
Shopify Staff
2731 298 769

Hi SHK,

 

The "viashopifyemail.com" attribute is added by Shopify to meet DMARC policies and prevent your emails from being marked as spam. is because Shopify sends the emails on your behalf.

If you want to remove "via shopifyemail.com", you would need to set up email hosting with your own custom domain and use an email address associated with your domain, not a generic Gmail address.

 

There is info on this help doc that will show you how to set this up. 

 

Hope this helps.

 

 

Liam | Developer Advocate @ Shopify 
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erik_lindberg_s
Shopify Partner
16 3 5

For everyone look for a possible answer to this as well. Don't forget to add your hosted domain mail to your spf record. 

 

Replace your@hostedemail.com with the email your store uses to send emails to your customers

 

"v=spf1 include:_spf.your@hostedemail.com ~all"