Someone has used my email address to create a fake Shopify account

[Christhebutterz]

So I got a few emails this morning to my personal email that someone has made a Shopify account with my email without my knowledge or permission.

I been trying to contact support and I saw the post that I can reach out without having an account to resolve this issue but I been given no answers or even help from both the help center nor anything or anyone else.

I am making this post from another email since I dont have access to the account cause they did put two step authentication and I wish to get this resolved as soon as possible

[SealSubs-Roan]

Hi @Christhebutterz !

Since this is an account issue, it would be best to reach out to Shopify support team. You can reach them out via their Account support website if you do not have access to your account. 

[Súpernayo]

This does not help. It’s impossible to speak with someone at Shopify support if you don’t have a store. Please help us….the same thing has happened to me