Hello,
We are writing in regards to the recent closure of our Shopify webstore on 31/08/24.
Unfortunately, we failed to take necessary action on verifications procedures within the provided timeframe.
This is definitely an oversight on our part, however, as a small business just starting out now, we are hoping for a merciful gesture and are seeking assistance in retrieving our webstore.
Unfortunately, the verification link provided in previous emails are no longer functional.We are committed to rectifying this situation and will promptly take the necessary steps for verification. We plead for your assistance in reinstating our store. Our business was still awaiting payouts from Shopify of which are essential for our financial survival. We value the relationship we had with Shopify and would greatly appreciate the opportunity to continue using your platform.
We apologise for any inconvenience that may have been caused.
Hope to hear from the Shopify team soon!
