Application prorated refunds

Application prorated refunds

BJ
Shopify Partner
1 0 0

Does anyone know how ApplicationDowngradeAdjustments are handled by Shopify. Basically, we automatically issue prorated refunds when merchants cancel their plan for our app. But we are't sure what this experience is like for customers. Weill they get the refund in the form of cash in their bank accounts, or will they get the refund in the form of app credits?

 

 

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