How and when does this SubscriptionChargeExpired event occurs?

[aishuse18]

How and when does this SubscriptionChargeExpired event occurs?

January 17, 2024 at 5:30 pm

test-xz

Subscription charge expired

Basic - $29.00 USD (Test). Subscription ID: 31832867134 Open payments

[Liam]

Hi - this event should be occurring when a recurring app charge has expired. Are you seeing an issue on your side?

[aishuse18]

this event occurred before subscribing to a plan. 

[Liam]

Just to confirm - there was no existing subscription for this merchant and this SubscriptionChargeExpired event was triggered?

[aishuse18]

For example, a store installed our app on January 23, 2024, at 8:45 pm, and on January 26, 2024, at 5:30 pm, it indicated that the subscription charge had expired. During this period, there were no events such as subscription charge declines, activations, or cancellations.

so what does this Subscription charge expired means?