How and when does this SubscriptionChargeExpired event occurs?

aishuse18
Shopify Partner
11 0 3

How and when does this SubscriptionChargeExpired event occurs?

 

January 17, 2024 at 5:30 pm

test-xzSubscription charge expired

Basic - $29.00 USD (Test). Subscription ID: 31832867134

Open payments
Replies 4 (4)

Liam
Shopify Staff
2731 292 743

Hi - this event should be occurring when a recurring app charge has expired. Are you seeing an issue on your side?

Liam | Developer Advocate @ Shopify 
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aishuse18
Shopify Partner
11 0 3

this event occurred before subscribing to a plan. 

Liam
Shopify Staff
2731 292 743

Just to confirm - there was no existing subscription for this merchant and this SubscriptionChargeExpired event was triggered?

Liam | Developer Advocate @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

aishuse18
Shopify Partner
11 0 3

For example, a store installed our app on January 23, 2024, at 8:45 pm, and on January 26, 2024, at 5:30 pm, it indicated that the subscription charge had expired. During this period, there were no events such as subscription charge declines, activations, or cancellations.

so what does this Subscription charge expired means?