Solved

429 Too Many Requests on customer creation

ocastx
Shopify Partner
29 5 8

Hi all,

 

we are seeing some rate-limiting errors for a merchant of ours for a specific GraphQL mutation

 

We already requested a rate-limit increase during a flash-sale this week, but somehow customers are still running into Unknown errors. We can see that the API is sending back the following message to us: "429 Too Many Request"

 

Is this expected? Is there a specific rate limit regarding customer creation? 

 

Thanks in advance!

Accepted Solution (1)

SBD_
Shopify Staff
1828 269 398

This is an accepted solution.

Hey @ocastx 

 

Please reach out to support from your Partner dashboard. In the mean time (and if you're running the code server-side) be sure to use SFAPI with a private access token.

Scott | Developer Advocate @ Shopify 

View solution in original post

Reply 1 (1)

SBD_
Shopify Staff
1828 269 398

This is an accepted solution.

Hey @ocastx 

 

Please reach out to support from your Partner dashboard. In the mean time (and if you're running the code server-side) be sure to use SFAPI with a private access token.

Scott | Developer Advocate @ Shopify