Abandoned Checkout API 500 Error

Abandoned Checkout API 500 Error

bwei81490
Shopify Partner
1 0 0

For a specific store I'm getting a 500 error on certain dates in that store.  It doesn't matter what time of day I call the API the same dates for a certain store yields 500 error.  The same code works for other stores though so I'm unsure why I continually get a 500 error.

Reply 1 (1)

amalong
Visitor
1 0 0

We're getting the same issue. This has been happening for months intermittently.

 

https://shopify.dev/docs/api/admin-rest/2024-07/resources/abandoned-checkouts

 

When we attempt a GET on the abandoned checkouts endpoint in the Admin REST API, an Internal Server 500 Error is returned. Changing the updated_at_min and updated_at_max parameter values to a wider range usually resolves it. But those values are set programmatically by our daily ETL process.