I'm trying to do a bulk order query using shopify's graphql API. I've been running the same script for months, and it's been working fine. Every day, I request orders that have been updated in the last 2 weeks. However, on May 19 12:12PM UTC, the request repeatedly failed (hence the orders data in my db is stale as of that date). I tried querying for orders beginning May 20, and the request worked fine. I'm assuming the internal server error is related to order(s) that were placed between May 19 and May 20. Ideally I don't want to completely rewrite my script to use the regular graphql API (non-bulk API) to fetch this data. Can anyone help diagnose the issue? It's quite urgent. Here is the query I used
mutation {
bulkOperationRunQuery (
query: """
{
orders(query:"updated_at:>'2021-05-19T07:10:00'"){
edges {
node {
id
name
email
phone
createdAt
updatedAt
closedAt
processedAt
cancelledAt
customer {
id
}
billingAddress {
id
}
shippingAddress {
id
}
currencyCode
totalPriceSet {
shopMoney {
amount
}
}
subtotalPriceSet {
shopMoney {
amount
}
}
totalDiscountsSet {
shopMoney {
amount
}
}
totalTaxSet {
shopMoney {
amount
}
}
displayFinancialStatus
displayFulfillmentStatus
note
cancelReason
discountCode
transactions {
id
receipt
accountNumber
amountSet{
shopMoney{
amount
}
}
totalUnsettledSet{
shopMoney{
amount
}
}
createdAt
processedAt
status
errorCode
gateway
}
discountApplications(first: 5) {
edges{
node{
allocationMethod
targetSelection
targetType
value {
__typename
}
}
}
}
lineItems {
edges {
node {
id
name
product {
id
}
variantTitle
variant {
id
}
sku
vendor
quantity
unfulfilledQuantity
fulfillableQuantity
refundableQuantity
discountedTotalSet {
shopMoney {
amount
}
}
originalTotalSet {
shopMoney {
amount
}
}
totalDiscountSet {
shopMoney {
amount
}
}
unfulfilledDiscountedTotalSet {
shopMoney {
amount
}
}
unfulfilledOriginalTotalSet {
shopMoney {
amount
}
}
fulfillmentStatus
fulfillmentService {
serviceName
}
}
}
}
customerLocale
tags
confirmed
}
}
}
}
"""
) {
bulkOperation {
id
status
}
userErrors {
field
message
}
}
}
And below is the failed response
{
"data": {
"currentBulkOperation": {
"id": "gid:\/\/shopify\/BulkOperation\/435233816638",
"status": "FAILED",
"errorCode": "INTERNAL_SERVER_ERROR",
"createdAt": "2021-06-02T01:07:16Z",
"completedAt": null,
"objectCount": "0",
"fileSize": null,
"url": null,
"partialDataUrl": null
}
},
"extensions": {
"cost": {
"requestedQueryCost": 1,
"actualQueryCost": 1,
"throttleStatus": {
"maximumAvailable": 2000.0,
"currentlyAvailable": 1999,
"restoreRate": 100.0
}
}
}
}
These are a few other failed response IDs:
gid://shopify/BulkOperation/434631934014
gid://shopify/BulkOperation/434626592830
gid://shopify/BulkOperation/434622464062
gid://shopify/BulkOperation/433406345278
gid://shopify/BulkOperation/433406345278
