Can't get full list of orders, only 7 of them...

[Alex_Beacon]

Hi Shopify Team,

I have an app that gets recent orders of the merchant (with last shopify update we can get only last60 days orders).
Evertything was fine untill I recognized that for one merchant shopify api gets only 7 recent orders. But merchant told me that he has plenty of another orders, something like 200-300 for the past 60 days. He said that "the 7 orders that were imported are orders that were never fufilled. They were also all bank transfers."
So i tried even another shopify library to get those all orders, but it was same - 7 orders.
Could youhelp me please? What can be wrong? Is it a Shopify issue?

Thanks.
Alex

[Jason · Accepted solution]

Have you looked into adding the status parameter? May not be related but a quick one to rule out early.

status

Filter orders by their status. (default: open) open: Show only open orders. closed: Show only closed orders. cancelled: Show only canceled orders. any: Show orders of any status.

[Alex_Beacon]

Thanks! Probably that's the case.

Should I use "any", then ?

Interesting why it happened with one merchant. We have 100 more stores and everything is ok. We can get orders with any status. That's strange...