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Re: Client

Solved

Client

Pheinx
Visitor
2 0 0

Hello

I client that subscribe to my Shopify store sent me an image where Shopify took 153yen from them I want to know why and what the money about 

IMG-20240311-WA0001.jpg

 And they did not order anything from my knowledge because I have no orders right now 

Accepted Solution (1)
deepaksharma
Shopify Partner
449 63 99

This is an accepted solution.

Hey @Pheinx 

 

If I was helpful then please mark my answer as solution

Deepak Sharma || Shopify Developer || Helping eCommerce Stores
- Was my reply helpful? Accept it as solution
- Was your question answered? Mark it as an Accepted Solution.
-CHAT ON WHATSAPP | BUY ME A COFFEE | MAIL ME: ds2305187@gmail.com

View solution in original post

Replies 2 (2)

deepaksharma
Shopify Partner
449 63 99

Shopify never ask for any kind of money from your clients, I prefer you contact Shopify support on this topic ASAP.

 

Maybe your client got scammed or trying to scam you so better contact Shopify support

 

Hopefully, it will help you. If yes then Please don't forget to hit Like and Mark it as the solution!

Deepak Sharma || Shopify Developer || Helping eCommerce Stores
- Was my reply helpful? Accept it as solution
- Was your question answered? Mark it as an Accepted Solution.
-CHAT ON WHATSAPP | BUY ME A COFFEE | MAIL ME: ds2305187@gmail.com
deepaksharma
Shopify Partner
449 63 99

This is an accepted solution.

Hey @Pheinx 

 

If I was helpful then please mark my answer as solution

Deepak Sharma || Shopify Developer || Helping eCommerce Stores
- Was my reply helpful? Accept it as solution
- Was your question answered? Mark it as an Accepted Solution.
-CHAT ON WHATSAPP | BUY ME A COFFEE | MAIL ME: ds2305187@gmail.com