Discussing APIs and development related to customers, discounts, and order management.
This was working untill it suddenly stopped today.
I first get list of availableShippingRates from draftOrderCalculate.
I then use the handle, amount, title in draftOrder.shippingLine
This used to work but suddenly stopped and shippingLine is now null
Hey @InstaPunchout
Are you able to provide replication steps / store details? (DM is fine).
Scott | Developer Advocate @ Shopify
sent a DM, thanks
We are seeing the exact same issue across a ton of stores. Can you please help us get in contact with the Shopify API team, this is a killer bug.
We are experiencing the same issue here
Thanks for the additional reports @bluepnume @jc-wagster. Chasing this up and will report back.
Scott | Developer Advocate @ Shopify
@InstaPunchout @bluepnume @jc-wagster - confirmed issue and a fix is in progress.
Scott | Developer Advocate @ Shopify
Update: fix should roll out next week. Thanks for your patience!
Scott | Developer Advocate @ Shopify
Hi @SBD_ - do you have any update on whether the fix is due to go out soon? We're still seeing the problem across all shopify stores with carrier shipping rates.
Hey @LEGO1
Confirming the fix has rolled out. Let me know if you're still seeing issues.
Scott | Developer Advocate @ Shopify
Hi @SBD_
Can confirm that the issue is happening much less frequently so thank you so much for your help pushing it through!
That said, we are still seeing the issue intermittently for a few shipping lines. I will share the x-request-id from the draft order calls which show the issue; could you please help re-open the ticket and provide these to the engineering team?
x-request-id: d7b01e95-521e-40e8-9c06-20f88079a44d
x-request-id: bc8aa921-14c1-40b9-8f06-8e8f323d65fa
It's the same issue: we pass a shipping line with a handle, and the api just returns `shipping_line: null`
Please let me know if any other information would be helpful,
Thanks again!
Thanks for the details! Passing this information along.
Scott | Developer Advocate @ Shopify