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Solved

Error message accepts_marketing can't be saved

jback
Shopify Partner
3 0 1

We started to receive an error on customer creation today (Customer REST API), and we're not sure what it means - 

 

Error message:

["{\"errors\":{\"accepts_marketing\":[\"can't be saved\"]},\"error_reference\":\"If you report this error, please include this id: 0ddc27e7-6321-4aa9-a785-ebb50625f594.\"}",

 

The first timestamp we have of receiving this error: 18 Jan 2024 16:03 UTC

 

Any help would be greatly appreciated 🙂

Accepted Solution (1)
SBD_
Shopify Staff
1779 263 383

This is an accepted solution.

Hey @jback + @souravp 

 

This was an issue on our end which has now been resolved. Thanks for raising!

Scott | Developer Advocate @ Shopify 

View solution in original post

Replies 3 (3)

souravp
Visitor
1 0 0

yes, same thing started happening with us 12hr ago.
we have put a hot fix to not send the accepts_marketing attribute and it started working again.

SBD_
Shopify Staff
1779 263 383

Hey @jback 

 

Thanks for flagging this. Checking with the Customers team and will report back.

Scott | Developer Advocate @ Shopify 

SBD_
Shopify Staff
1779 263 383

This is an accepted solution.

Hey @jback + @souravp 

 

This was an issue on our end which has now been resolved. Thanks for raising!

Scott | Developer Advocate @ Shopify