Free shipping notification still visible even though removed

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Free shipping notification still visible even though removed

petrrez
Excursionist
23 4 3

I have had a free shipping offer for some time but now I have deleted it from the General Shipping Rates in Settings and from the Discounts. However, there are still Free Shipping notifications visible on every product page. How to remove this? The theme in use is e-com.express.

Accepted Solution (1)
petrrez
Excursionist
23 4 3

This is an accepted solution.

Found the solution. Used Shopify Theme File Search extension for Chrome to find the file where this "Free Shipping" text existed. Edited it to "Shipping". 

View solution in original post

Replies 5 (5)

PaulNewton
Shopify Partner
6350 582 1355

You reverse what ever process was used to add that content to the theme, either manage your theme, or reconfigure any offending apps.

Read the free manual :

 https://help.shopify.com/en/manual/online-store/themes/managing-themes 

 https://help.shopify.com/en/manual/apps 

Shipping rates do not connect or modify the online-sales channel theme automatically unless you have specifically taken steps to make that happen through apps.

 

If you have staff that editing the theme this indicates team communication needs to drastically improve.

Save time & money ,Ask Questions The Smart Way


Confused? Busy? Get the solution you need paull.newton+shopifyforum@gmail.com


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petrrez
Excursionist
23 4 3

Thanks for your reply. As mentioned before, I have E-Com Express 1.0 theme in use. Previously, I haven't been able to reach the developer of it.

However, this is what I did to add Free Shipping:

Discounts

- Create Free Shipping

Settings
-Shipping and delivery
-General shipping rates
- Edit Shipping zones
- Added Free Shipping rates to Domestic and International shipping zones

 

How I created "You've won Free Shipping!" notification for a cart page:
Theme settings:
- Cart goal
- Enable cart goal ticked
- Add goal thresholds (the value of minimum purchase)
USD:5, GBP:5 etc


So I have been able to remove "You've won Free Shipping!" notification from a cart page. However, "Free shipping to...." notification is still visible on the first product page as you can see from a screenshot below. 

free shipping notification.JPG

 

petrrez
Excursionist
23 4 3

I still have not figured out how to remove the "Free shipping to....." text from a product page. Could you help, please.

Here is the link to the website Homestore Bargains.

petrrez
Excursionist
23 4 3

I have to particularize on this issue a bit. As far as I remember, there always appears this shipping notification. Because I have removed the free shipping offer, this notification should be now "Shipping to......". I presume a script performs/brings this notification onto every product page (the free shipping offer covered all the products). Now I would like to know what should I change and where to restore "Shipping to....." notification? You can find a sample product page by clicking this link here.

petrrez
Excursionist
23 4 3

This is an accepted solution.

Found the solution. Used Shopify Theme File Search extension for Chrome to find the file where this "Free Shipping" text existed. Edited it to "Shipping".