fulfillment_status field on /orders endpoints is returning 0 orders since last night.

Solved

fulfillment_status field on /orders endpoints is returning 0 orders since last night.

philmander
Shopify Partner
2 0 9

At approximately 1am CEST, we saw requests from our Shopify apps using the /orders REST endpoint failing: we were receiving 0 orders We figured out that removing the `fulfillment_status` field from the filters entirely resolved the issue. Originally, this was `fulfillment_status=any` and trying other values also did not work.

 

I can't see any documentation anywhere about this. Anyone having the same issue? Any explanation why this happened?

Accepted Solution (1)

Comestri
Shopify Partner
6 2 7

This is an accepted solution.

This appears to be resolved. We can now pass 'any' as a parameter for fulfillment_status and financial_status

 

View solution in original post

Replies 5 (5)

Comestri
Shopify Partner
6 2 7

Hi - we have the same issue - &financial_status=any&fulfillment_status=any&status=open does not return any orders. Removing the parameters or changing them to any of the other documented parameters  fulfillment_status (shipped, partial, unshipped) and financial_status (authorized, pending, paid, partiallu_paid, refunded, voided, partially_refunded, unpaid) does return orders. Would love to know if this is a deliberate change so we can update our platform accordingly?

Grega_Grmovsek
Shopify Partner
2 0 3

Same issue here. Please let us know if this is a permanent change. Thank you.

james148
Shopify Partner
23 0 10

We have exactly the same issue.

Now we need to update 100+ clients.

Great!

Comestri
Shopify Partner
6 2 7

This is an accepted solution.

This appears to be resolved. We can now pass 'any' as a parameter for fulfillment_status and financial_status

 

james148
Shopify Partner
23 0 10

Likewise - problem appears to be resolved.