Discussing APIs and development related to customers, discounts, and order management.
I want to give a one-time 10% discount to those who are new members of another company's website. The other company will offer the discount as incentive to become a member. How can I confirm the customer is a member without breaking any privacy laws? I just need the other company to confirm the customer is a member and then we can generate a one-time individual coupon code for that customer.
@Brenda_Sturmer , you can create a new segment using the customer's company email domain:
After that, you should be able to restrict your discounts to just that customer segment.
Hope this helps.
Hi Brenda,
Can you please provide details about how you plan to verify whether a customer is a member of the other company's website? For example, do you have a shared database of email addresses? Does the other company have an API you can call to check someone's account status? Without these details, it's hard to know exactly what solution to recommend for your use case.
Secondly, as far as privacy laws go, you are probably better off checking with a lawyer. I am not a lawyer, but my assumption is that the other company's customers would need to agree ahead of time to have their data shared with your company for this to be allowed.
Ultimately, you do need some way to compare a customer's credentials to a list of known customers from the other company; it's just a matter of how you do it.
Best,
Tobe