Discussing APIs and development related to customers, discounts, and order management.
Hi,
Did you ever encounter a GraphQL issue where you queried an order by its ID, but Shopify returned an empty node? Even though the order was created over 10 minutes ago, attempting to retrieve it returned nothing.
This issue occurs only with some orders, as most return a successful response.
Here is an example of a query that works randomly.
<<<QUERY query { order(id: "gid://shopify/Order/{ID}") { name } } QUERY
Hi Neemias,
When you query using a specific order ID, and the query returns empty, is it always returning empty or it is delayed in returning the expected order details? Are you also processing a high number of orders?
Liam | Developer Advocate @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog
Hi Lian
Thanks for your replying
Yes, it always returns empty.
No, I'm not processing a high number of orders.
We have also encountered the same problem. Has it been resolved?
Are there any commonalities for the orders that are appearing with empty array nodes? eg: a specific sales channel, fulfilment method, etc
Liam | Developer Advocate @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog
Unfortunately, we do not have access to the order from any other source, therefore is impossible to give you any commonalities.
The same problem. Before everything worked well, but now I'm getting null in an order entity. Has it been resolved?